Consent
We rely on consent as our legal basis for processing personal data you provide us with. We rely on consent as our legal basis for processing data provided to us using the forms on our website or when you provide us with your information directly through another route (most typically when you write to us or call us); we specifically ask for your consent to process your data on our forms. You have the right to withdraw consent to marketing at any time by contacting us.  

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Comply with a legal obligation 
We will sometimes share your personal data with third parties where we have to comply with a legal obligation.  

What types of personal data do we source and share? 

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The information we source includes your name and contact information that you provide such as your email address, telephone number and postal address. You might also provide your date of birth and details about your preferences, likes, dislikes, event or venue. We do not collect or process sensitive information such as your medical history, religious or political beliefs. 

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Who may we share your data with? 

We will only share your data with companies and organisations we engage with to act as Data Processors for us or with regulatory bodies where we are required to do so; we will only contract with Data Processors who have been through a rigorous evaluation process.  These may include:  

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1. Marketing service providers and marketing agencies operating on our behalf  

2. Data Regulators such as the Information Commissioner’s Office. 

 

We require all third-party service providers to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. 

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Do we transfer your data to other countries? 
We only store and process your data in the UK.  

 

How long will we keep your data for? 

We will only keep your personal details for as long as is necessary or as long as you want. The law does not put a time limit on the amount of time we should hold your personal details for but as long as you are happy to hear from us, we will continue to contact you.  We will typically delete personal data if you have not engaged with our communications or otherwise with us for a period of 3 years. 

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What are your rights? 

You have a number of rights under the law under certain circumstance which include:  

• Right to be informed 

• Right of access 

• Right to rectification 

• Right to erasure 

• Right to restriction of processing 

• Right to data portability 

• Right to object 

• Rights related to automated individual decision-making, including profiling 

• Right to withdraw consent at any time where relevant 

• Right to lodge a complaint with a supervisory authority 

 

1. Right to be informed – When we collect your data we have to tell you what we are going to do with it through this privacy policy. 

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2. Right of access – You have the right to contact us to request details of the information we hold about you.  

 

3. Right of rectification – You have the right to ask us to rectify information that we hold about you if it is inaccurate or incomplete.  

 

4. Right to erasure – This is also known as the right to be forgotten and gives you the right to request your information be removed if there is no compelling reason for its continued processing. A word of warning though; we keep a list of people who have asked not to be contacted which we use to ensure that you receive no further marketing from us ongoing. This “suppression” list ensures we never contact you again after you have asked us not to.  

 

5. Right to restrict processing – This is the alternative to erasure and gives you the right to tell us to stop processing your data but allowing us to keep enough information about you to ensure that your wishes are respected in the future.  

 

6. Right to data portability – This gives you the right to ask a holder of your information to transfer that information to another business.  

 

7. Right to object – You have the right to object to the processing of your data for marketing purposes and profiling for marketing purposes. Your rights and freedoms override our interests.  

 

8. Rights related to automated decision-making including profiling – We do not use automated decision-making processes which would have a potentially damaging effect on you. But if we did you have the right to obtain human intervention, express your point of view, obtain an explanation of the decision and challenge it.  

 

9. Right to withdraw consent at any time where relevant – You have the right to withdraw your consent to the processing of your information at any time and you must be provided with the information you need to do so. You can withdraw consent at any time by using the Contact Us function in our website or emailing compliance@kinetikband.com  

 

10. Right to lodge a complaint with a supervisory authority – If we cannot deal with your complaint to your satisfaction, you also have the right to complain to a relevant supervisory authority which include:  

The Information Commissioners Office 
 

Where do we source data from? 

We only collect data from our website, from our Social Channels or from your communications with us – for example when we speak to you, when you email us or when you write to us. 

 

When else do we share your data? 

On rare occasions we may be asked to share your information for the prevention of crime, on legal grounds or with regulatory bodies who are investigating a complaint made by a consumer or for any other reason as required by law.